What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Box.com Integration: Not uploading submission and files on account

    Asked by criterions on January 18, 2016 at 10:41 AM

    Not receiving uploads of my forms to my Box account - is there currently an issue with this functionality?

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    JotForm Support

    Answered by Charlie on January 18, 2016 at 12:01 PM

    Apologies for the inconvenience. I have made a test form and was able to replicate the problem. The PDF submission and the file uploads are not being saved in my Box account. I have forwarded this to our developers to have it checked and fixed. We will update you as soon as the problem has been resolved.