What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not able to update my credit card

    Asked by jrpnewengland on January 18, 2016 at 12:17 PM

    Click on to change but button is not working

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    JotForm Support Manager

    Answered by Jeanette on January 18, 2016 at 03:32 PM

    I have requested our 3rd party service (FastSpring) to assist you with this.

    You should get a response via email from FastSpring Support.

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    JotForm Support

    Answered by paulsimpson on January 20, 2016 at 10:00 PM


    The change credit card button for your account has now been fixed. Apologies for any inconvenience caused.