JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
I have requested our 3rd party service (FastSpring) to assist you with this.
You should get a response via email from FastSpring Support.
The change credit card button for your account has now been fixed. Apologies for any inconvenience caused.