What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is only partially editable and none of the edits are saving - what is wrong?

    Asked by tmonkaba on January 18, 2016 at 03:29 PM
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    JotForm Support

    Answered by Kevin_G on January 18, 2016 at 07:04 PM


    Thank you for contacting us.

    I checked some of your forms and I can see that changes are being saved.

    Could you please share us the link to the form with you are having this issue ? 

    Also, I would suggest you to check the Changes History of your form, if you made some changes then they should be registered there : http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    Also, maybe you disabled the Auto Save feature, you may enable it again, just follow this guide, and if the Auto Save is disable then instead of see the option Disable Auto Save you should find the option Enable Auto Save : http://www.jotform.com/help/86-How-to-Disable-Auto-Save 

    We will wait for your response.

    We will be glad to assist you.


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    Answered by tmonkaba on January 18, 2016 at 11:47 PM
    I opened the forms in Foxfire instead of Chrome and they worked fine... go figure

    Thank you!
    Terry Monkaba

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    JotForm Support

    Answered by Chriistian on January 19, 2016 at 04:40 AM

    On behalf of my colleague, you are most welcome. Feel free to contact us again if you have any other concerns. Regards.