What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    instant quote

    Asked by adequay on January 18, 2016 at 04:02 PM

    Hello. can you please help?

    Theres a field in our form for Eco Cleaning that isn´t being added to the calculation when selected.

    Its for $75 

    Did I do this wrong?

    Page URL:
    http://www.sunshine-eco.cleaning/#!instant-quote/onx1g

    selected hello in a
  • Profile Image

    Answered by victor on January 18, 2016 at 08:50 PM

    After reviewing your form, I noticed that you had some invalid conditions. Please review and fix these conditions. They may be the reason your calculation is not working

  • Profile Image

    Answered by adequay on January 19, 2016 at 06:45 AM
    Thank you,
    Although I have now removed the Logic, I still cant get the $75 field added
    to the form when checked. What am I doing wrong?
    ...
  • Profile Image

    Answered by victor on January 19, 2016 at 08:36 AM

    I reviewed your form again. Instead of using a calculation widget, I recommend using a text field. You can also use the following condition to update the text field. If users select YES, the form will automatically update the field properly with the formula.

    If you like, you may clone the form and review if this fits your needs.

    https://form.jotform.com/60178345111953

    Please let us know if this helps.

  • Profile Image

    Answered by adequay on January 19, 2016 at 04:45 PM
    Sorry, I feel like a dummy, but I did as you said and now the output comes
    out blank.. ;/ [image: Inline image 1]
    ...
  • Profile Image

    Answered by victor on January 19, 2016 at 05:52 PM

    Do not feel like a dummy. If you ever saw the mistake I made, you would laugh.

    I have just reviewed your condition again and notice that that it is not correct. I am assuming that you just copy and paste the condition. Instead please use the button ADD FIELD to add the field in the calculation formula.