Changing account email address

  • vinjack
    Asked on January 18, 2016 at 4:32 PM

    Hello, no matter how many times I try to change the email where a form is submitted to, the test email always goes back to my default email.

  • victor
    Replied on January 18, 2016 at 9:16 PM

    Test emails, will always be sent to the default email address. This is only to verify if the email notification looks good and does not need to be modified. This is set by design and cannot be modified.

    If you want to change your account email address

    Here are the steps:

    1. Login to your account.

    2. Click on the person looking icon and then click on "Account"

    Changing account email address Image 1 Screenshot 30

    3. Click on "Profile" tab and scroll down to change the email address:

    Changing account email address Image 2 Screenshot 41

    Hope this heps.

  • vinjack
    Replied on January 19, 2016 at 6:45 AM
    Thank you so much for the reply.
    what would cause the form not to scroll all the way when viewing it on a mobile device?

    Sent from my iPhone
    ...
  • victor
    Replied on January 19, 2016 at 8:39 AM

    You are welcome. Glad we were able to answer your question. To assist you better and not get confused, I created a new thread for your question.

    http://www.jotform.com/answers/748478

    This will be answered very shortly.

  • vinjack
    Replied on January 19, 2016 at 8:45 AM
    Thank you!
    ...
  • Jan
    Replied on January 19, 2016 at 11:35 AM

    On behalf of Victor, you're welcome. Let us know if you need any help. Thank you.