Changing account email address

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    vinjack
    Asked on January 18, 2016 at 04:32 PM

    Hello, no matter how many times I try to change the email where a form is submitted to, the test email always goes back to my default email.

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    victor
    Answered on January 18, 2016 at 09:16 PM

    Test emails, will always be sent to the default email address. This is only to verify if the email notification looks good and does not need to be modified. This is set by design and cannot be modified.

    If you want to change your account email address

    Here are the steps:

    1. Login to your account.

    2. Click on the person looking icon and then click on "Account"

    3. Click on "Profile" tab and scroll down to change the email address:

    Hope this heps.

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    vinjack
    Answered on January 19, 2016 at 06:45 AM
    Thank you so much for the reply.
    what would cause the form not to scroll all the way when viewing it on a mobile device?

    Sent from my iPhone
    ...
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    victor
    Answered on January 19, 2016 at 08:39 AM

    You are welcome. Glad we were able to answer your question. To assist you better and not get confused, I created a new thread for your question.

    http://www.jotform.com/answers/748478

    This will be answered very shortly.

  • Profile Image
    vinjack
    Answered on January 19, 2016 at 08:45 AM
    Thank you!
    ...
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    Jan
    Answered on January 19, 2016 at 11:35 AM

    On behalf of Victor, you're welcome. Let us know if you need any help. Thank you.