What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my account

    Asked by Gallery308 on January 18, 2016 at 05:03 PM

    I have tried to downgrade/cancel my account but the system won't let me. It keeps sending me to this "Contact Jotform support" page.

    What do I have to do to cancel my account?

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    JotForm Support

    Answered by Chriistian on January 18, 2016 at 10:49 PM



    It appears that you are already scheduled for a downgrade. Once your Premium Yearly Subscription expires in March 8, 2016, you will then be downgraded to Free account and will not be billed thereafter.


    Do inform us if you need further assistance,