How do I cancel my account

  • Profile Image
    Gallery308
    Asked on January 18, 2016 at 05:03 PM

    I have tried to downgrade/cancel my account but the system won't let me. It keeps sending me to this "Contact Jotform support" page.

    What do I have to do to cancel my account?

  • Profile Image
    Chriistian
    Answered on January 18, 2016 at 10:49 PM

    Hi,

     

    It appears that you are already scheduled for a downgrade. Once your Premium Yearly Subscription expires in March 8, 2016, you will then be downgraded to Free account and will not be billed thereafter.

     

    Do inform us if you need further assistance,
    Regards.