What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I tried to downgrade/cancel my account and it would not let me.

    Asked by Gallery308 on January 18, 2016 at 05:51 PM

    I tried to downgrade/cancel my account and it would not let me.



    This is a re-post of a comment on How to Downgrade Subscription Back to Free Account

    my account and let cancel my account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 18, 2016 at 11:23 PM

    The subscription is already canceled and the account will downgrade on 2016-03-08