What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Lightbox form is not responsive on mobile devicesAsked by sapphireventures on January 18, 2016 at 05:59 PM
My forms are not mobile responsive or re sizing when I make my browser window small. I've checked the boxes to makes my form mobile responsive in preferences and design, however it won't re size on my iphone.
You can try using the Mobile Responsive Widget instead to make your forms mobile responsive.
Do inform us if you need further assistance,
That doesn't seem to be working, I'm seeing the same thing as the image above. I'm using a lightbox form - not sure if that requires anything different.
Unfortunately, our lightbox embed options are not optimize for mobile devices.
I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.
As possible workaround you can try with solution provided by my colleagues on this thread:
Our UI developers fixed this situation, where the lightbox embedded forms were not responsive.
You do not need any workarounds anymore. And also, since the lightbox embed code's updated through fetched JS files, you do not need to re-embed anything again. It should just work as responsive, still when you delete the workaround CSS codes.
We will be still waiting for your response and feedback,