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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Lightbox form is not responsive on mobile devices

    Asked by sapphireventures on January 18, 2016 at 05:59 PM

    My forms are not mobile responsive or re sizing when I make my browser window small. I've checked the boxes to makes my form mobile responsive in preferences and design, however it won't re size on my iphone. 

    Screenshot
    Mobile mobile responsive My Forms size sizing
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 19, 2016 at 02:10 AM

    Hi,

     

    You can try using the Mobile Responsive Widget instead to make your forms mobile responsive.

    http://widgets.jotform.com/widget/mobile_responsive 

     

    Do inform us if you need further assistance,
    Regards.

  • Profile Image

    Answered by sapphireventures on January 19, 2016 at 10:04 AM

    Hi,

    That doesn't seem to be working, I'm seeing the same thing as the image above. I'm using a lightbox form - not sure if that requires anything different.

    Thank you

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    JotForm Support

    Answered by BJoanna on January 19, 2016 at 12:28 PM

    Unfortunately, our lightbox embed options are not optimize for mobile devices.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    As possible workaround you can try with solution provided by my colleagues on this thread:

    http://www.jotform.com/answers/686728-Lightbox-embed-code-is-not-mobile-responsive