How can I fix the 'Not Found' error?

  • jrowley
    Asked on January 18, 2016 at 6:12 PM

    When people submit a jotform, it shows them an error saying that the page isn't found. We receive the jotform, but the clients don't realize it. Please help us fix this error. Thanks.

     

    Jotform Thread 747904 Screenshot
  • Welvin Support Team Lead
    Replied on January 19, 2016 at 3:11 AM

    I think you have figured this out already. The error is related to your custom thank you page URL which doesn't exist your website;

    http://www.rhigolf.com/thank-you/

    If you want to use a thank you page, make sure to create it first to your website.