What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setup Dropbox form but no folder or files are showing up in my account?

    Asked by johnnywoolf on January 18, 2016 at 07:47 PM

    I setup everything correctly for integrating dropbox into my form. Names the folder and I dont see anything in my dropbox. It says everything is good, not sure why it's not linking. 

    Page URL:
    http://remedyy.myshopify.com/pages/remedyy-submission-form

    Screenshot
    dropbox my account
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    JotForm Support

    Answered by Welvin on January 19, 2016 at 03:49 AM

    The folder will only be created when a submission is made in the form. Please try that and let us know if the integration won't create the folder.

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    Answered by johnnywoolf on January 19, 2016 at 09:39 AM

    Yah just submitted another form and still no folder created...

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    JotForm Support

    Answered by Welvin on January 19, 2016 at 11:04 AM

    I've cloned your form and made the same integration settings. It's working for me. 

    Please try redoing everything - remove the current integration and integrate it again. See if that helps.