Setup Dropbox form but no folder or files are showing up in my account?

  • johnnywoolf
    Asked on January 18, 2016 at 7:47 PM

    I setup everything correctly for integrating dropbox into my form. Names the folder and I dont see anything in my dropbox. It says everything is good, not sure why it's not linking. 

    Jotform Thread 747956 Screenshot
  • Welvin Support Team Lead
    Replied on January 19, 2016 at 3:49 AM

    The folder will only be created when a submission is made in the form. Please try that and let us know if the integration won't create the folder.

  • johnnywoolf
    Replied on January 19, 2016 at 9:39 AM

    Yah just submitted another form and still no folder created...

  • Welvin Support Team Lead
    Replied on January 19, 2016 at 11:04 AM

    I've cloned your form and made the same integration settings. It's working for me. 

    Setup Dropbox form but no folder or files are showing up in my account? Image 1 Screenshot 20

    Please try redoing everything - remove the current integration and integrate it again. See if that helps.