I can not print PDF file.

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    taiwanslipper
    Asked on January 19, 2016 at 01:37 AM

    I can not print PDF file. 

    The function is no problem before.

    It only shows "Download complete" with out any file.

    Please hlep. Thanks! 

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    Welvin
    Answered on January 19, 2016 at 05:39 AM

    Please clarify whether you are trying to print the Submission's PDF or the Fillable PDF version of the form. 

    For the Submission's PDF, I can download one from your form without any issues. The file is not corrupted and the data is there.

    As for the Fillable PDF, unfortunately, long forms won't be converted to PDF or they would be erratically converted so some forms might work and some not.

    Our developers are very aware of this, but there is not a time frame for when this will be fixed. Or if they would decide to restrict converting long webforms  to fillable PDF or set the restriction to certain type/number of fields.

    Please read this general guide to know more about fillable PDF forms:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator