What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not working

    Asked by isixcz on January 19, 2016 at 01:37 AM

    Hi,

    My jotform today stopped working after month of use can you help me out ?

    https://form.jotformeu.com/52602214118342

    Thank you

    Martin

    Page URL:
    https://form.jotformeu.com/52602214118342

    JotForm after use style size height
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    Answered by kongyj88 on January 19, 2016 at 01:46 AM

    i think i am having the same issue, it is not loading and unable to preview

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    Answered by isixcz on January 19, 2016 at 01:47 AM

    It is looks like that it is bigger problem: 

    http://www.jotform.com/answers/748070-Error-503-Backend-fetch-failed

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    Answered by igichaife on January 19, 2016 at 02:02 AM

    I have the same problem: error 503

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    JotForm Support

    Answered by Charlie on January 19, 2016 at 03:17 AM

    Apologies for the inconvenience. Our backend team is already aware of the problem and are applying a fix on it. You should be able to see the forms live now. However, they are still investigating the form and we are currently monitoring it. We will update you as soon as this has been 100% resolved. Apologies for the inconvenience.

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    JotForm Support

    Answered by Charlie on January 19, 2016 at 03:35 AM

    We just received news from our backend team. The problem has now been resolved. If you are still experiencing this problem, please do let us know. Thank you for your patience and apologies for the inconvenience.