What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF editor/designer is not working?

    Asked by wotw on January 19, 2016 at 01:48 AM

    I have noticed that there is a lot of bugs on Jotform website. 

     

    Like example I can't customize PDF becuase PDF editor don't work propertly. Buttons don't work. (Picture below)

     

    Also the template page don't open correctly.

     

    Whats wrong?

    Screenshot
    JotForm JotForm website bugs template picture
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    JotForm Support

    Answered by Charlie on January 19, 2016 at 03:13 AM

    Apologies for the inconvenience. Our developers are already aware of the problem and are doing their best to resolve this. It seems to be related to an issue on CDN. We will update you as soon as this has been resolved. 

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    JotForm Support

    Answered by Charlie on January 19, 2016 at 03:33 AM

    We just received news from our backend team. The problem has now been resolved. If you are still experiencing this problem, please do let us know. Thank you for your patience and apologies for the inconvenience.