problems with submissions

on my account we have a form listed as WMS NEW we have over 140 submissions but all of a sudden this changed to 81, we need those submissions back asap within the hour. please can you rectify this.

 

thank you

Same problem... all new submissions are gone and 14 old (test-submissions) came back...

We cannot enter new submissions either - they are not stored and no mail is sent!!!

Please fix this ASAP!

Same problem, some emails have arrived this morning showing that submissions have been made, however not all have sent notifications.   Definitely no submissions are showing up on Jotform website.

 

### Service request #SC00003123


Dear Jotformforum_748288,

We have received your service request and we will try to solve it as soon as
possible.

We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]


Kind regards,
Coor Service Management




**Ticket details:

**ID: #SC00003123

A new response has been received:
[![JOTFORM][2]][3]
Answered by ** ETTINTL **
Same problem, some emails have arrived this morning showing that submissions
have been made, however not all have sent notifications.   Definitely no
submissions are showing up on Jotform website.
[View this thread on browser »][4] [Unsubscribe Thread][5]
1453200092
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.jotform.com/images/logo2.png?2
[3]: //www.jotform.com
[4]: http://www.jotform.com/answers/748288-problems-with-submissions
[5]: http://www.jotform.com/answers/748288-problems-with-
submissions?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
...

Please accept our sincere apologies for the problem. All EU Zone users are affected and we are aware of the situation and our developers are in the process of fixing it. We can assure everyone that no submissions are missing and will be available in a few hours, 2 to 3 hours (process timeframe) from now on. 

For EU users, we suggest using https://eu.jotform.com to access the forms and submissions. 

Thank you for the patience and understanding.

Please accept our apologies for all the inconveniences this caused to you all.

We had a data replication problem early, but this is now solved. Please inform us if the problem continues in your account.

### Service request #SC00003143


Dear Jotformforum_748288,

We have received your service request and we will try to solve it as soon as
possible.

We will notify you as soon as your request has been solved. You may also track
status at [Coor Service Center][1]


Kind regards,
Coor Service Management




**Ticket details:

**ID: #SC00003143

A new response has been received:
[![JOTFORM][2]][3]
Answered by ** Jeanette **
Please accept our apologies for all the inconveniences this caused to you all.
We had a data replication problem early, but this is now solved. Please inform
us if the problem continues in your account.
[View this thread on browser »][4] [Unsubscribe Thread][5]
1453245307
[1]: https://servicecenter.volvocars.coor.com
[2]: https://www.jotform.com/images/logo2.png?2
[3]: //www.jotform.com
[4]: http://www.jotform.com/answers/748288-problems-with-submissions
[5]: http://www.jotform.com/answers/748288-problems-with-submissions?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
...