- PaulAsked on February 13, 2012 at 11:38 AM
We need to have the sender's email address be the reply-to. However, although the forms permit us to set the "reply-to", it is really changing the sender's address, not the reply-to address. This distinction is critically inportant becase our instititional spam filters will reject these mesages. What we need is for JotForm to permit the Sender's address and the Reply-To address to be set seperately, similar to how email clients permit. This would allow the messages to be sent from noreply@jotform and therefore be accepted by our email servers, but the reply-to would be the originator of the form. Can this be done?
- fxrAnswered on February 13, 2012 at 05:22 PM
I will forward this idea to our developers for consideration as a possible new feature.
- Chief Technology OfficereeeAnswered on February 27, 2012 at 08:10 AM
"Custom reply-to address" feature is released, you can use it on your notification emails,
- ElevateTheArtsAnswered on July 16, 2014 at 03:23 PM
this isn't working...
i have tried every combination on the form i'm building and it does NOT put the actual form respondent's email into the reply-to - it simply aliases MY email address... i've tried with noreply, and multiple other addresses that i've verified, and still the reply-to is WRONG...
which makes it very cumbersome for replying to form respondents by email when their notification arrives.
the form in question is http://form.jotformpro.com/form/41875431582964
- JotForm SupportBDAVIDAnswered on July 16, 2014 at 04:39 PM
@ElevateTheArts, this is an old thread, you concern has been moved to a new thread.