EU Forms: Latest submissions have dissappeared

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    service@21vek.by
    Asked on January 19, 2016 at 05:21 AM

    All  recent submissions are dissappeared, help asap please!

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    Charlie
    Answered on January 19, 2016 at 08:36 AM

    It seems related to forms and accounts in the EU region. Could you please try viewing the submissions by logging in to http://eu.jotform.com?

    We have already informed our backend team regarding this, but could you please share us a submission that disappeared? Or perhaps a screenshot of what you are seeing? Apologies for the inconvenience.

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    Jeanette
    Answered on January 19, 2016 at 01:35 PM

    We had a replication issue in our servers which affected mainly our users in the EU region, however, it's been fixed.

    We are very sorry for the inconveniences this might have caused to you.