What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    EU Forms: Latest submissions have dissappeared

    Asked by service@21vek.by on January 19, 2016 at 05:21 AM

    All  recent submissions are dissappeared, help asap please!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on January 19, 2016 at 08:36 AM

    It seems related to forms and accounts in the EU region. Could you please try viewing the submissions by logging in to http://eu.jotform.com?

    We have already informed our backend team regarding this, but could you please share us a submission that disappeared? Or perhaps a screenshot of what you are seeing? Apologies for the inconvenience.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 01:35 PM

    We had a replication issue in our servers which affected mainly our users in the EU region, however, it's been fixed.

    We are very sorry for the inconveniences this might have caused to you.