What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating

    Asked by WKCompliance on January 19, 2016 at 06:39 AM

    Hi there,

    I have just updated our form and added various links in to the form. However, they are not appearing on the form itself no matter how much I try save or update the form.

    What could the reason for this be?

    Many thanks, 


    Page URL:

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    JotForm Support

    Answered by EltonCris on January 19, 2016 at 09:56 AM

    Hi Rachel,

    Thanks for reporting and apologies for the inconveniences caused.

    We are aware of this problem and our developers are working to get this resolved as quickly as possible. ETA would be around 2 to 3 hours, hopefully, it will be earlier than this.

    Please stay tuned for updates!

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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 02:57 PM

    This is now fixed, please accept our apologies for this inconvenience.