What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    EU Form : where are all submissions go?

    Asked by tomekzg on January 19, 2016 at 07:08 AM


    I've created new survey. But when I fill it I can't see submission on site, but it comes on e-mail?

    I need to see submissions on site because I need those data for reports...


    Thank you.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on January 19, 2016 at 10:18 AM

    We apologize for the inconvenience this may have caused. We are currently experiencing some issues with our servers and the users from EU region are being affected. Our backend team is aware of the situation and currently working on it. Meanwhile, we request you to use https://eu.jotform.com/ to access the forms and submissions.

    Once the issue is resolved, we will be posting an update here. Thank you for your patience and understanding.