EU Forms: Not receiving submission

  • Profile Image
    neilseed
    Asked on January 19, 2016 at 08:25 AM

    Hi,

    I have recently set up a form - https://form.jotformeu.com/60144863001343

    I have received 8 submissions so far but am aware that a number of other people have completed the form - including myself. I am not receiving them on my end.

    Could you inform me on why this is happening?

    Thanks

    Josh

  • Profile Image
    BJoanna
    Answered on January 19, 2016 at 11:13 AM

    Sorry for inconvenience this may caused you. 

    We are currently have problems with our servers in EU, our backend team are already working on it. We will update you on this thread as soon as the problem is  resolved. Please do make sure to log in to https://eu.jotform.com when viewing your submissions.