What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    EU Forms: Not receiving submission

    Asked by neilseed on January 19, 2016 at 08:25 AM

    Hi,

    I have recently set up a form - https://form.jotformeu.com/60144863001343

    I have received 8 submissions so far but am aware that a number of other people have completed the form - including myself. I am not receiving them on my end.

    Could you inform me on why this is happening?

    Thanks

    Josh

    Page URL:
    https://form.jotformeu.com/60144863001343

    receiving Submissions thanks jotformeu href
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    JotForm Support

    Answered by BJoanna on January 19, 2016 at 11:13 AM

    Sorry for inconvenience this may caused you. 

    We are currently have problems with our servers in EU, our backend team are already working on it. We will update you on this thread as soon as the problem is  resolved. Please do make sure to log in to https://eu.jotform.com when viewing your submissions.