- ashtutorsAsked on January 19, 2016 at 08:29 AM
Why is my form now displaying as pre-populated? It's as thought it isn't updating and is stuck somehow. Please help!
- JotForm SupportBJoannaAnswered on January 19, 2016 at 11:22 AM
I have inspected your form and it is not pre-populated on my end.
There is a problem related to forms and submissions located in EU. Our backend teams are already aware of this problem and are currently doing their best to resolve this issue. We will update you on this thread as soon as this issue is resolved. While waiting for the fix, please do try making the edits or changes by logging in to https://eu.jotform.com. See if those changes will show in your live form.
- ashtutorsAnswered on January 19, 2016 at 11:28 AM
Looks like it was a caching issue my end. Apologies!
- JotForm SupportBJoannaAnswered on January 19, 2016 at 12:31 PM
We are glad to here that your issue is resolved.
Feel free to contact us if you have any other questions.