Submissions are not showing

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    pt_admin
    Asked on January 19, 2016 at 08:59 AM

    Hi I have couple of submissions that are not showing in the portal although I have received an email confirming submission. Kindly assist asap. I have uploaded one of those submissions for your reference

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    Jan
    Answered on January 19, 2016 at 11:49 AM

    Sorry for the inconvenience. We are having issues with our servers in EU, our developers are already working on it. We'll let you know in this thread once the problem is fixed.

    For the mean time, please log in using this URL: https://eu.jotform.com.

    Thank you for your patience.

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    Jan
    Answered on January 20, 2016 at 06:13 AM

    The problem had been fixed since yesterday. Please let us know if you're still having issues. Thank you.