What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    EU Forms don't work

    Asked by martijnnass on January 19, 2016 at 09:01 AM


    As of today some of my forms don't work. Could you please look into it and give me advice in what to do?


    Embedded: http://www.prismapsychologie.nl/aanmelding/psychhulp (with link https://secure.jotformeu.com/form/51403915003341)

    Embedded: http://www.prismapsychologie.nl/formulieren/afspraken-formulier (with link https://secure.jotformeu.com/form/51403576204347)


    I see some differences: jotformEU wont work and jotformPRO does work (and also jotform.com). 




    Martijn Nass

  • Profile Image
    JotForm Support

    Answered by Charlie on January 19, 2016 at 11:45 AM

    Apologies for the inconvenience. There is a problem on forms and submissions for users located in EU. Our back teams are already aware of this problem and are currently working on it. We will update you as soon as this has been resolved. Please do monitor your forms to see if they are working or if you are experiencing intermittent problems. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 19, 2016 at 12:03 PM

    This should be fixed now. Please try it now.