Missing Submissions

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    Asked on January 19, 2016 at 10:20 AM


    My form went live at midnight today and I only see 18 submissions via the site.  However, 103 submissions have currently been made, as I have received email confirmation of this.

    Please can you help in locating these!!

    Many thanks

    Claire Pulfer

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    Answered on January 19, 2016 at 12:29 PM

    We had a replication issue in our database servers, but this has been fixed according to our level 2 engineers. We are very sorry for the inconveniences this might have caused to you.