Missing Submissions

  • ECLC
    Asked on January 19, 2016 at 10:20 AM

    Hi

    My form went live at midnight today and I only see 18 submissions via the site.  However, 103 submissions have currently been made, as I have received email confirmation of this.

    Please can you help in locating these!!

    Many thanks

    Claire Pulfer

  • Jeanette JotForm Support
    Replied on January 19, 2016 at 12:29 PM

    We had a replication issue in our database servers, but this has been fixed according to our level 2 engineers. We are very sorry for the inconveniences this might have caused to you.