Why am I getting an access denied message when I try to export to PDF?

  • Profile Image
    nashotah
    Asked on January 19, 2016 at 10:38 AM
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>A1302C9B184DC9A3</RequestId>
    <HostId>
    q1z/ORFM9+STH9gJU9XWHqDpINdMQtG/W5igKXne4bNG0vMeZkxbkMb7+JknmbX7IjOL9bXZEnA=
    </HostId>
    </Error>

    Please assist.
  • Profile Image
    KadeJM
    Answered on January 19, 2016 at 12:49 PM

    I see that you are having an issue with creating a pdf of your form due to an Access Denied Error which I'm able to replicate and we do sincerely apologize about this inconvenience.

    I've sent a bug report about the issue to our developers so that we can get this problem fixed for you as soon as possible and we will update you again then.

  • Profile Image
    KadeJM
    Answered on January 19, 2016 at 01:40 PM

    Our Dev Team has fixed this issue and I checked just to be sure about this for you with which it's now working again on my end when I looked at your form just now.

    Can you please check this again on your end and let us know?

  • Profile Image
    nashotah
    Answered on January 19, 2016 at 08:45 PM
    Looks good to me! Thanks!
    ...
  • Profile Image
    Chriistian
    Answered on January 20, 2016 at 02:18 AM

    On behalf of my colleague, you are most welcome. Do inform us if you have any other concerns. Cheers.