What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    submissions disappeared

    Asked by DoraAlmassy on January 19, 2016 at 10:57 AM


    I received today three submissions for my questionnaire (I got email notification about them), but now I cannot see them in the submission view. What can be the problem? 



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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 12:51 PM

    We are very sorry for the inconveniences this might have caused to you.

    We had a replication issue in our servers which affected the forms, however, it's been fixed.