What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    YouTube widget: Form unable to submit and is stuck on "Please wait" when this widget is added

    Asked by chinmiracle on January 19, 2016 at 11:19 AM

    Hi! why I in put clip youtube in my form but I can't sent form?

    Youtube can't sent
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    JotForm Support

    Answered by Charlie on January 19, 2016 at 01:42 PM

    I checked your form https://www.jotform.com/60183313761450 and I made a test submission. Unfortunately, it just shows "Please Wait". Here's a screencast:

     

    There seem to be a problem on the widget the prevents the form to submit. I have forwarded this to our developers to have it checked and fixed. Apologies for the inconvenience.

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    Answered by chinmiracle on January 19, 2016 at 01:46 PM
    Thank you
    ...
  • Profile Image

    Answered by chinmiracle on January 19, 2016 at 02:45 PM
    Why can't submit form
    ...
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    JotForm Support

    Answered by jonathan on January 19, 2016 at 05:12 PM

    There is bug in the Youtube widget when used on the form. This was the caused why the form could not be submitted.

    We have submitted a bug ticket report to our higher team support so that it can reviewed and fixed as soon as possible. 

    We will notify you here for any update on the status.

    Thank you.

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    JotForm Support

    Answered by TitusN on January 22, 2016 at 07:39 AM

    Hello,

    Its fixed now - please check - you should be able to submit the form.

    Please let us know if you have any issue.