What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form doesn't update?

    Asked by am527012 on January 19, 2016 at 11:40 AM
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    Answered by am527012 on January 19, 2016 at 11:47 AM

    I made a change in a form that has not been published anywhere and when I go to preview it does not show the recent update? It only shows the update in the editing platform. Here is the preview link https://form.jotform.com/52425289089162

    here is the Actual image of what the edit shows

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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 01:24 PM

    We had to do a emergency data center switch and because of a corrupted database we now have a data replication lag. So, you can either wait for the data lag to catch up, or you can create a new form. It should catch up in a few hours. 

    Sorry about that.