What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms still not working.

    Asked by Carbase on January 19, 2016 at 12:04 PM

    Everything appears to work from the users point of view - the form appears to be submitted, you get a thank you page after submission. But email notifications are received and if you look in the submission table nothing has been recorded there since yesterday. I know forms have been submitted since then and I have tested it. 

    email notifications table then and
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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 01:16 PM

    There is a data replication lag. They should catch up in a few hours.

    Thanks for your patience.