What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm sorry to hear about your issue seeing the last name.
Can you provide more information on where you're not seeing it? I checked your forms online, your submissions, and the notification format, and the notification emails that were sent. I see it in all those places.
Please let us know where you're missing it. There was a server hiccup over the weekend, so perhaps the issue resolved itself on its own.