What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Modulo non funziona

    Asked by atleticaleone on January 19, 2016 at 12:47 PM

    Buongiorno!

     

    Oggi alcuni miei clienti hanno compilato il modulo, ma non mi arriva alla mail info@atleticaleone.it

    e nemmeno nel report nella vostra pagina https://www.jotform.com/myforms?

     

    Ci sono problemi?

    Questo è il form: https://form.jotformeu.com/50704578364359

    Page URL:
    https://form.jotformeu.com/50704578364359

    Screenshot
    JotForm www jotformeu href
  • Profile Image

    Answered by atleticaleone on January 19, 2016 at 12:56 PM

    Good morning!

     

    Today some of my clients have completed the form, but I do not get the email notification to info@atleticaleone.it

    and even in the report page https://www.jotform.com/myforms?

     

    Any problems?

     

    This is the form: https://form.jotformeu.com/50704578364359

  • Profile Image

    Answered by atleticaleone on January 19, 2016 at 01:05 PM

  • Profile Image
    JotForm Support

    Answered by david on January 19, 2016 at 03:26 PM

    Hi,

    I checked our mail logs for your address "info@atleticaleone.it" and it looks like only one notification failed to be delivered.  There was a significant delay in forwarding emails and with form updates earlier, but this has since been resolved.  Both should be working once again.

    If the emails are still not coming through, let us know and we will be happy to have another look.