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atleticaleoneAsked on January 19, 2016 at 12:47 PM
Buongiorno!
Oggi alcuni miei clienti hanno compilato il modulo, ma non mi arriva alla mail info@atleticaleone.it
e nemmeno nel report nella vostra pagina https://www.jotform.com/myforms?
Ci sono problemi?
Questo è il form: https://form.jotformeu.com/50704578364359
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atleticaleoneReplied on January 19, 2016 at 12:56 PM
Good morning!
Today some of my clients have completed the form, but I do not get the email notification to info@atleticaleone.it
and even in the report page https://www.jotform.com/myforms?
Any problems?
This is the form: https://form.jotformeu.com/50704578364359
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atleticaleoneReplied on January 19, 2016 at 1:05 PM
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David JotForm SupportReplied on January 19, 2016 at 3:26 PM
Hi,
I checked our mail logs for your address "info@atleticaleone.it" and it looks like only one notification failed to be delivered. There was a significant delay in forwarding emails and with form updates earlier, but this has since been resolved. Both should be working once again.
If the emails are still not coming through, let us know and we will be happy to have another look.