What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Will Not Submit with a Spreadsheet Widget: Uncaught TypeError: widget.getData is not a function

    Asked by ctcumc on January 19, 2016 at 01:01 PM

    The below form will not submit. The submit button, once clicked, just freezes on ‘Please wait…’

     

    Form URL: https://form.jotform.com/60035889067968

    form will not submit JotForm style please wait Freezes
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    Answered by avikikkerland on January 19, 2016 at 02:51 PM

    Anything On This?

    I Am Having The Same Issue...

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    Answered by kamakazi103 on January 19, 2016 at 03:33 PM

    no answers from anyone for me either

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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 04:46 PM

    It looks like the Spreadsheet widget broken. I am also getting this error. I opened an urgent bug ticket about this. 

    "Uncaught TypeError: widget.getData is not a function"

     

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    Answered by ctcumc on January 19, 2016 at 06:28 PM
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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 07:36 PM

    You can clone the form and then remove the spreadsheet and see if the problem is fixed. That's what I did and that's why I thought it was spreadsheet related. 

    You can remove the spreadsheet and re-add and see if it helps. 

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    JotForm Support

    Answered by TitusN on January 20, 2016 at 12:00 AM

    Hello, 

    We've fixed the spreadsheet widget - you should be able to fill out your form and submit it normally and without incident. 

    We're sorry for the inconvenience caused.