What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to publish newly created form

    Asked by petervanherzele on January 19, 2016 at 01:11 PM

    HELP please,

    Allthough you are putting a message on your contact page that alle problems should be fixed by now, they aren't !

    I still can't publish a new form, as proof I'm sending you a screenshot and the URL from the form.


    Please, help me because I have to deliver this form by tomorrow in a new website !!


    THANKS !!



    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 03:25 PM

    This is now fixed. Our engineers had to do a emergency data center switch and there is a replication lag between our data centers which causes a delay to see the changes.

    You can either recreate the form, or you can wait for your form to be fixed once the data replication catches up.

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    Answered by petervanherzele on January 20, 2016 at 01:49 AM

    Hi Jeanette,

    everything seems to be working fine now.


    Thanks for the support !