What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I stopped receiving emails for form submissions

    Asked by ReunionHR on January 19, 2016 at 01:11 PM

    I've stopped receiving emails for submissions for my form. I double checked the email that was listed under my account & it is correct. I also checked my spam/junk mail folder & there weren't any submissions there. Can you help me please?


    Thank you!

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    JotForm Support

    Answered by steve on January 19, 2016 at 03:49 PM


    We had a server replication issue over the weekend. Can you please check back in a few hours? We should have your submissions- they just didn't appear right away.