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    I would like to change my user name

    Asked by LSchaefer33 on January 19, 2016 at 01:20 PM

    I did not realize when I created my user name that it would be part of any link/address i gave a client for a form.  I need to change it to one that reflects our company name.  Please advise how todo that.  For example, i'd like to email a direct link to our form to clients and right now the link is http://www.jotform.us/LSchaefer33/ServicesRequest  which includes my user name.  I'd like my user name to be something else.


    I thought the user name would just be my login info.


    please advise on how to change my user name.


    thank you

    Page URL:

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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 02:28 PM

    You do not have to use that URL. You can use this instead:



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    Answered by LSchaefer33 on January 19, 2016 at 03:22 PM

    OK, but I'd rather a simple one like the one I posted.... for example, If I could change my user name to EOTW the link could be jotform.us/EOTW/ServicesRequest.

    also, how did you come up with that alternative link, and how would I have found it, and how would I find one in the future for a different form I make?

    My preference is to have a username that is not my personal name so I can verbally tell someone the link and they can remember it.

    SO I am back to my original request.  Can I please change my user name?

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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 04:26 PM

    I checked EOTW. It is not taken. Your username is now changed to EOTW. 

    You can enable/disable the custom URL as described here:



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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 04:28 PM