What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by TrabalhadoresdaLuz on January 19, 2016 at 01:50 PM

    The spreadsheet generated on the site, is no longer being updated with new receipts of forms.
    3 received notice forms and the spreadsheet is still the same!

    My account is: trabalhadoresdaluz

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    JotForm Support

    Answered by david on January 19, 2016 at 04:37 PM


    Truly sorry about this. We had a data replication issue between our servers, so it might take more time for you to see submissions in all of your forms.  The spreadsheet will also need a fair bit of time to update as well but should be fully updated in the next few hours.