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    Create PDF form not working

    Asked by jpoissant on January 19, 2016 at 05:21 PM

    When I attempt to click More > Create PDF Form for the form:

    https://form.jotform.com/jpoissant/printable-handbook

    It shows working for a very long time, then errors out and shows an html exception screen.  I've tried removing page breaks, formatting, images, you name it, but it still works forever and then errors.

    Any ideas?

    Page URL:
    https://form.jotform.com/jpoissant/printable-handbook

    create JotForm name then
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    Answered by jpoissant on January 19, 2016 at 05:54 PM

     

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    JotForm Support

    Answered by steve on January 19, 2016 at 07:39 PM

    Hello,

    I get the same error when testing a clone of your form. I'm escalating this to development.

    I apologize for the inconvenience.

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    JotForm Support Manager

    Answered by Jeanette on January 20, 2016 at 12:24 AM

    Let me explain that forms won't be fully converted to PDF as some fields cannot be included so far, please read this general guide to know more about fillable PDF forms:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator