What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Create PDF form not working

    Asked by jpoissant on January 19, 2016 at 05:21 PM

    When I attempt to click More > Create PDF Form for the form:


    It shows working for a very long time, then errors out and shows an html exception screen.  I've tried removing page breaks, formatting, images, you name it, but it still works forever and then errors.

    Any ideas?

    Page URL:

  • Profile Image

    Answered by jpoissant on January 19, 2016 at 05:54 PM


  • Profile Image
    JotForm Support

    Answered by steve on January 19, 2016 at 07:39 PM


    I get the same error when testing a clone of your form. I'm escalating this to development.

    I apologize for the inconvenience.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 20, 2016 at 12:24 AM

    Let me explain that forms won't be fully converted to PDF as some fields cannot be included so far, please read this general guide to know more about fillable PDF forms: