- Nitin (HourMine Support)Asked on January 19, 2016 at 06:03 PM
We have a jotform for customer signup on our home page (http://www.hourmine.com) But this no longer works.
It was working fine until a few days ago, but now it just does not ppo-up on clicking the "Get Started" button
We see a 502 error in the Inspect tools that says:
https://static-interlogyllc.netdna-ssl.com/min/g=feedback Failed to load resource: the server responded with a status of 502 (OK)
We need to resolve this ASAP, since this is our main customer intake form and we are losing sales leads.
- JotForm SupportjonathanAnswered on January 19, 2016 at 08:09 PM
Can you please confirm that you were using the license JotForm Application? I checked the website and I see this embed code
Can you re-embed the form using the method for the JotForm Application.
Unfortunately my knowledge with the JotForm Application is limited since I only know the Form Builder.
If I am mistaken and you were instead using the Form Builder, you can try adding the embed code of your jotform http://www.jotform.us/form/22490769381159 using the Lightbox code.
Hope this help. Let us know if issue remains.