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The jotform on our home page does not work anymore. It does not pop-up at allAsked by Nitin (HourMine Support) on January 19, 2016 at 06:03 PM
We have a jotform for customer signup on our home page (http://www.hourmine.com) But this no longer works.
It was working fine until a few days ago, but now it just does not ppo-up on clicking the "Get Started" button
We see a 502 error in the Inspect tools that says:
https://static-interlogyllc.netdna-ssl.com/min/g=feedback Failed to load resource: the server responded with a status of 502 (OK)
We need to resolve this ASAP, since this is our main customer intake form and we are losing sales leads.
jotform application license
Can you please confirm that you were using the license JotForm Application? I checked the website and I see this embed code
Can you re-embed the form using the method for the JotForm Application.
Unfortunately my knowledge with the JotForm Application is limited since I only know the Form Builder.
If I am mistaken and you were instead using the Form Builder, you can try adding the embed code of your jotform http://www.jotform.us/form/22490769381159 using the Lightbox code.
Hope this help. Let us know if issue remains.