Unable to type in textbox in mobile devices

  • LibertyYouthCamp
    Asked on January 19, 2016 at 10:45 PM

    Hello our Registration Form works fine on a computer device and I PAD, when trying to fill in form on a mobile device it will not bring up the keyboard to type and fill in the fields on most devices, The box highlights, the words just don't fill in.  It did on my personal phone only if I turn it Landscape. 

    Any help in this matter would be appreciated

    Thank you,

    Terri Howlett

  • Jan
    Replied on January 20, 2016 at 4:01 AM

    I was able to replicate the issue on both desktop and mobile phone. In Desktop computer, I have to adjust or decrease the width of the browser down to 600px in order to replicate the issue.

    Here's a CSS code that will fix this issue.

    @media (max-width:600px) {
    .form-textbox, .form-textarea, .form-radio-item, .form-checkbox-item, .form-captcha input, .form-spinner input, .form-error-message {

    height : 40px !important;

    }
    }

    Here's a guide on how to inject custom CSS on your form. It worked on a cloned form when I tried it in my desktop and mobile phone.

    Let us know if you need further help. Thank you.

  • LibertyYouthCamp
    Replied on January 20, 2016 at 8:28 PM

    Thank you this worked great! 

  • Jan
    Replied on January 21, 2016 at 1:28 AM

    You're welcome. Glad to hear that. Let us know anytime if you need our help. Thank you.