What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can't get into the Form Designer??

    Asked by EffieMcNair on January 19, 2016 at 11:00 PM

    The designer is frozen.




    and the web page shows:

    Form failed
    There was an error on V8. Please try again
    Page URL:

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    JotForm Support

    Answered by BJoanna on January 20, 2016 at 03:58 AM

    Sorry for inconvenience this may caused you. 

    The issue was fixed by our developers and you should be able to access Form Designer now. I have logged in to your account and I was able to open Form Designer.

    Please do inform us if the problem is still present on your end.