We are having issues receiving the drivers return form on email

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    john2177
    Asked on January 20, 2016 at 04:33 AM

    HI
    We are having issues receiving the drivers return form on email.
    Please see below  you only deal with a)


    Andrew

    a) yesterday I only received 4 emailed copies of the drivers debrief forms - nothing after 11.52?

    b) yesterday/today I haven't received any deal of the day?

    Elaine

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    Welvin
    Answered on January 20, 2016 at 09:14 AM

    Form emails are sent to your email address. You can check this in your email history: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History. If you are not receiving any, they may have been filtered as spam. I would suggest checking this with your hosting provider, spam assassin settings or the like and make sure to follow our recommendations from this guide:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues