Missing an entry

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    Asked on February 14, 2012 at 10:49 AM


    I am missing an entry in one of my forms. I received the notification mail, but when I go to the form to chekc the entries, this one is missing.

    Form ID is 20322047217, and the one I am missing is the one before ID 194452585841694720.

    Is there any way to find out what went wrong?



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    Answered on February 14, 2012 at 04:32 PM

    Hello Rolf,

    Please accept our sincere apologies for the inconveniences caused.

    It was most probably a temporary problem related to our database. As far as I can see, everything is up and running stable at the moment. If you reproduce the problem once again, please let us know. Then, we will be able to forward it to our developers.

    If you need any further assistance, please feel free to contact us.