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    How can I get an uploaded/submitted pdf file to display when I preview the submission or generate a pdf of the submission?

    Asked by tamaraward on January 20, 2016 at 09:53 AM

    Hi! We have a form that allows users to upload a file (jpgs, pdfs, and other file types are allowed).

    When a user uploads a jpg file, that file is displayed automatically when we preview the submission... and it's also displayed automatically when we "get the pdf" of the submission. That's great, because we want to print it and keep a written record of it.

    However, when  a user uploads a pdf file, a link to that file is displayed instead of the file itself when we preview the submission/get the pdf of the submission. To print the submission data, it's a two-step process: first the submission data that displays, and then we click the link to view the pdf and print that also.

    Is there any way to get that uploaded pdf file to display inside the pdf of the submission (a.k.a. am I doing something wrong)?

    Thank you so much (and hoping this question makes sense),

    Tamara

    Page URL:
    https://form.jotform.com/30986008226152

    preview pdf file pdf content upload field upload file upload PDF file
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    JotForm Support

    Answered by Mike_G on January 20, 2016 at 01:22 PM

    I fully understand your question, however, I would like to apologize because there is no way we can display the content of the pdf file on the PDF copy of the submission nor on the submission page itself. 

    Uploaded PDF file will always show as a link, unlike images. 

     

    Thank you.

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    Answered by tamaraward on January 20, 2016 at 01:26 PM

    No problem! Thanks for letting me know.

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    JotForm Support

    Answered by Mike_G on January 20, 2016 at 02:39 PM

    You're welcome! 

    If you have any other questions or concerns, please feel free to let us know and contact us anytime.

    Thank you.