- JotForm SupportMikeAnswered on January 20, 2016 at 10:31 AM
Do you mean that items counter is not being decreased when the item is actually submitted?
Could you please provide one or multiple form links where the Gift Registry widget is not working properly? Then, we will try to investigate it further and escalate a bug report to our developers in order to get this fixed.
- sellyonAnswered on January 20, 2016 at 12:03 PM
This one, for instance, does not work.
- JotForm SupportMikeAnswered on January 20, 2016 at 01:26 PM
I was able to reproduce the issue on that form with the Gift Registry counter which is not decreasing.
A bug report ticket has been sent to our developers. We will let you know once we have any updates.
- JotForm SupportTitusNAnswered on January 21, 2016 at 09:09 AM
We're sorry for the inconvenience.
The widget is now fixed and should work normally now.
Kindly check and let us know.
- MichelAnswered on January 22, 2016 at 03:54 AM
Everything is right now. My forms are on european server. Gift registry widget works correctly.
Thank you for your help.
- JotForm SupportBDAVIDAnswered on January 22, 2016 at 08:28 AM
On behalf of our widget team, you are welcome! If you need anything else, please open a new thread, we will be glad to assist you.
- JotForm SupportTitusNAnswered on June 01, 2016 at 04:25 AM
@edrianlim_osim You will be assisted shortly on this thread - http://www.jotform.com/answers/851147