What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i got no email from

    Asked by AquaFun on January 20, 2016 at 10:59 AM

    hi, since yesterday i got no emails after people filled the form. where can i check the email taht jotfrom use to send emails?

    Page URL:
    https://form.jotformeu.com/53517410616349

    email Emails check after
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    JotForm Support Manager

    Answered by Jeanette on January 20, 2016 at 02:21 PM

    It seems like the Sender Name in the email notification was left as "Please Select" also the Sender Email address in the autoresponder was left as "Please Select".

    I've fixed this and you should be able to get emails again. Please double check your spam folder for the previous emails or you can go and see the submissions from the submissions view page.

     

  • Profile Image

    Answered by AquaFun on January 21, 2016 at 05:30 AM

    Thank you very much for your help. I have no idear what I have done becauce in the past it has worked. I think

    I had no chance to find this error allone.

     

    Best regards

    Oliver

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    JotForm Support Manager

    Answered by Jeanette on January 21, 2016 at 11:18 AM

    You're welcome Olive. Never hesitate to contact us. We will be happy to assist you.

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    Answered by AquaFun on January 21, 2016 at 08:33 PM

    AHHHHH!!!

     

    i deletet the form becauce i wanted delete the incoming and sent orders!!

     

    can you rebuilt teh form? i tried with teh button  but it eas not working!!

     

    best regards

     

    Oliver

     

  • Profile Image

    Answered by AquaFun on January 21, 2016 at 08:39 PM

    i found the trash can :-D

     

    but how can i delete the bookings or request? i dont want to delete the form again.

     

    best regards

     

    oliver

     

  • Profile Image
    JotForm Support

    Answered by Charlie on January 22, 2016 at 03:36 AM

    @AquaFun

    I have opened a separate thread for the follow up concern that you have, please refer to this link instead: http://www.jotform.com/answers/753019. We will address your concern on that link. 

    Thank you for your understanding.