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  • Profile Image

    Why Sub-User Don't the Same Plan with Main Account?

    Asked by creativeservicesCRF on January 20, 2016 at 11:14 AM

    Cheers for the feedback, I have released this as I was playing around.

    The other problems is a sub user under main paid account - only have limited allowance: screen capture below:

     

    On the main account we have this:

    Why doesn't this populate on Sub User?
    Does the sub user have to purchase this?

     

    Kind regards

     

    wing

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    JotForm Support

    Answered by mert on January 20, 2016 at 11:20 AM

    Hi again,

    Because the sub-user's account is a individual account, it has only organic bond with the main account. So, it has its own plan apart from the main account. On your example, sub-user account has a Free plan and it has 100 submissions per month.

     

    If you need more extra information, please don't hesitate to ask us.

    Thanks.