Why Sub-User Don't the Same Plan with Main Account?

  • Profile Image
    Asked on January 20, 2016 at 11:14 AM

    Cheers for the feedback, I have released this as I was playing around.

    The other problems is a sub user under main paid account - only have limited allowance: screen capture below:


    On the main account we have this:

    Why doesn't this populate on Sub User?
    Does the sub user have to purchase this?


    Kind regards



  • Profile Image
    Answered on January 20, 2016 at 11:20 AM

    Hi again,

    Because the sub-user's account is a individual account, it has only organic bond with the main account. So, it has its own plan apart from the main account. On your example, sub-user account has a Free plan and it has 100 submissions per month.


    If you need more extra information, please don't hesitate to ask us.