Gaps in Conditions list

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    SunbridgeInstitute
    Asked on January 20, 2016 at 03:23 PM

    Why is this happening and how can I fix it?

    I tried restarting my computer and nothing seems to be fixing it. It happens on and off for the last several days. Thank you.

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    Chriistian
    Answered on January 20, 2016 at 11:22 PM

    Hi,

     

    These gaps in the dropdown list are simply the fields that do not have any condition attached to them. There's no need to remove these. 

    Example: As you can see, there is a gap between the Phone (Primary) and E-mail.

    This gap is the Phone(Other) field, which doesn't have any condition and therefore will not be listed in the conditions wizard.

     

    Do inform us if you have any other concerns,
    Regards.

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    SunbridgeInstitute
    Answered on January 21, 2016 at 03:08 PM

    I think this would be much more intuitive if the blank areas were greyed-out field titles. This method makes Jotform seem buggy to me
    . But thank you for explaining; I get it now.
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    Carina
    Answered on January 21, 2016 at 06:52 PM

    I moved your suggestion to a new thread so it can be forwarded to our developers:

    http://www.jotform.com/answers/752744 

    We'll contact you if we have more details. Thank you for your input.

    Let us know if we can assist you further.