Gaps in Conditions list

  • SunbridgeInstitute
    Asked on January 20, 2016 at 3:23 PM

    Why is this happening and how can I fix it?

    Gaps in Conditions list Image 1 Screenshot 20

    I tried restarting my computer and nothing seems to be fixing it. It happens on and off for the last several days. Thank you.

    Page URL: https://www.jotform.com//?formID=60143546937964
  • Chriistian Jotform Support
    Replied on January 20, 2016 at 11:22 PM

    Hi,

     

    These gaps in the dropdown list are simply the fields that do not have any condition attached to them. There's no need to remove these. 

    Example: As you can see, there is a gap between the Phone (Primary) and E-mail.

    This gap is the Phone(Other) field, which doesn't have any condition and therefore will not be listed in the conditions wizard.

    Gaps in Conditions list Image 1 Screenshot 20

     

    Do inform us if you have any other concerns,
    Regards.

  • SunbridgeInstitute
    Replied on January 21, 2016 at 3:08 PM

    I think this would be much more intuitive if the blank areas were greyed-out field titles. This method makes Jotform seem buggy to me
    . But thank you for explaining; I get it now.
  • Carina
    Replied on January 21, 2016 at 6:52 PM

    I moved your suggestion to a new thread so it can be forwarded to our developers:

    http://www.jotform.com/answers/752744 

    We'll contact you if we have more details. Thank you for your input.

    Let us know if we can assist you further.