Gaps in Conditions list

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    Asked on January 20, 2016 at 03:23 PM

    Why is this happening and how can I fix it?

    I tried restarting my computer and nothing seems to be fixing it. It happens on and off for the last several days. Thank you.

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    Answered on January 20, 2016 at 11:22 PM



    These gaps in the dropdown list are simply the fields that do not have any condition attached to them. There's no need to remove these. 

    Example: As you can see, there is a gap between the Phone (Primary) and E-mail.

    This gap is the Phone(Other) field, which doesn't have any condition and therefore will not be listed in the conditions wizard.


    Do inform us if you have any other concerns,

  • Profile Image
    Answered on January 21, 2016 at 03:08 PM

    I think this would be much more intuitive if the blank areas were greyed-out field titles. This method makes Jotform seem buggy to me
    . But thank you for explaining; I get it now.
  • Profile Image
    Answered on January 21, 2016 at 06:52 PM

    I moved your suggestion to a new thread so it can be forwarded to our developers: 

    We'll contact you if we have more details. Thank you for your input.

    Let us know if we can assist you further.