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  • Profile Image

    Our Date/Time picker is not selecting the date.

    Asked by wctc on January 20, 2016 at 04:04 PM

    We have the date/calendar option on our form.  We can view the calendar, but can not select a date from it.  What could be causing this?

     

    thank you,

    WCTC

    Page URL:
    http://www.westgatech.edu/StuReinstatementForm/Student%20Reinstatement<br/>%20Form.html

    calendar calendar pop-up date field
  • Profile Image
    JotForm Support

    Answered by Mike_G on January 20, 2016 at 11:53 PM

    I have checked the form embedded on your website: http://www.jotformpro.com/form/42166520542953

    I have cloned it and found out that the date fields are set as hidden on the form. I have shown it for testing purposes.

    I have made some test and here's what I found out when I loaded the form:

    To my understanding, you are having issues of making the calendar pop-up show on your form, is that correct? Also, after checking your website, I can see that your form's Full Source code is embedded on the website. Are you having issues with the calendar pop-up when it is embedded or even if you load the form on its own? Can you try if embedding the iframe code of your form would solve your issue, please? 

    We will wait for your response. Thank you.